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Welcome to Girl Talk Salon & Spa
OWNERS: CRATINA WEBB AND MICHELLE MCDONALD
Girl Talk Salon and Spa’s Mission Statement
Our mission is to improve continually our services to meet our customers’ needs, allowing us to prosper as a business and to provide a pleasant service to our clients. Girl Talk Salon and Spa is a professional and growing salon and nevertheless it’s one of the most sought after salons. How we accomplish our mission is as important as the mission itself. Fundamental to success for Girl Talk Salon and Spa are these basic values:
People: Our employees are the source of our strength. They provide our company intelligence and determine our reputation and vitality. Involvement and teamwork are our core human values.
Service: Our services are the end result of our efforts, and they should be the best available in the industry. As our services are viewed, so are we .
Profits: Profits are the ultimate measure of how efficiently we provide clients with the services for their needs. Profits are required to survive and grow.
Guiding Principles: Quality comes first…To achieve customer satisfaction; the quality of our services must be our number one priority.
Customers are the focus of everything we do: Our work must be done with our clients in mind, providing better services than our competition. We must be obsessed with serving our customers.
Continuous improvement is essential to our success: We must strive for excellence in everything we do: In our human relation, our competitiveness, and our profitability. We must innovate, create, think, suggest, try, and if we fail, try again.
Employee involvement is our way of life: We are a team!!!! We must treat each other with trust and respect!!!
Suppliers are our partners: The Salon must maintain mutual beneficial relationships with suppliers, vendors and our business associates.
Integrity is never compromised: The conduct of our salon must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contributions to society.